Refund & Return Policy

At Venkatraogari Vantillu, we take great care in preparing and packaging every order. Due to the perishable nature of our products, we do not accept returns.

1. Eligible Cases for Refund or Replacement

Incorrect item received
Missing items in the order

2. How to Request

To request a refund or replacement:

Contact us within 24 hours of delivery
Share clear photos or videos as proof
Provide your order details

3. Non-Eligible Cases

Change of mind after delivery
Personal taste preferences
Minor variations in appearance or texture

4. Refund Process

Once approved, refunds will be processed to your original payment method within 5–7 business days.

5. Our Commitment

We are committed to delivering high-quality homemade food. If something goes wrong, we will do our best to make it right.